You should receive an email immediately with your payment receipt followed by a separate email with your tickets attached.  

You do not need to print your tickets. The barcode on the ticket will be scanned at the entrance to the Racecourse so they simply need to be on your mobile device. 

Alternatively, you can print off your tickets and have them scanned at the entrance. 

You can distribute tickets to other members in your party through email or any other sharing method. 

Orders for tickets can be cancelled, exchanged or refunded within the first 48 hours after purchase only. Please submit your request to our Ticket Office by email Derby2025@greyhoundracinguk.com 

Towcester Racecourse does not issue refunds after this initial 48-hour period unless the event is cancelled. Please note that selling or buying tickets on any other platform or via ticket touts is strictly prohibited and tickets that are re-sold illegally via any other third party may be refused admittance. 

If the event has to be cancelled, or abandoned part-way through the day, please see our Refund Policy. 

If you have a complaint, please contact our service desk at derby2025@greyhoundracinguk.com or +44 3300 303041

We do accept cash at some of our outlets but are moving to a cashless venue so please ensure you bring other methods of contactless or card payments to purchase items including food and drink. Betting is still available using cash and all of our on course betting facilities and bookmakers will accept cash and/or card. 

At Towcester Racecourse you can purchase a General Admission ticket that allows access to all public areas and amenities. Alternatively, you can purchase a hospitality option in our Empress Restaurant or a Hospitality Box where you will get an enhanced viewing and dining experience. 

The dress code for General Admission ticket holders is relaxed and there is no formal requirement for attire. 

The Empress Restaurant and Hospitality Boxes require racegoers to dress in a smart and elegant way, bringing a sense of style suited to the occasion of the Greyhound Derby. Sportswear is not permitted.  

Various entertainment will be available before racing, particularly at the Grand Final. You will be notified of both pre and post racing entertainment prior to the meeting you have booked. 

Entertainment will be available after racing in the downstairs area of the main stand. Live acts will be on hand for you to enjoy after all the fun on the track. 

Food and drinks are not allowed to be brought into the grounds. Only food and drinks purchased within the Racecourse are allowed to be consumed. 

The exception to this is where someone has special dietary requirements where a small amount of food and drink will be allowed into the Racecourse with that person. 

Bar facilities close at 11pm for all meetings except the Derby Final meeting when there will be extended bar opening hours. 

The racecourse has extensive TOTE betting facilities around all areas of the grounds. Independent bookmakers are also located in front of the stand. Please note that you must be over 18 years of age to bet. Please note: gambleaware.org 

All areas of the grounds have wheelchair viewing available. Facilities include ramped access to the front of the main stand and covered viewing on the balcony of the Empress Restaurant. Lifts operate in the stand and toilet facilities for the disabled are available. Wheelchair spaces are subject to availability and are on a first come, first served basis. 

If you need cash, a cashback facility is available from the bar areas in the main stand. 

Dogs are not admitted. Guide dogs for the blind and assistance dogs for people with disabilities will be allowed, by advance request by emailing derby2025@greyhoundracinguk.com 

No, chairs are not allowed to be brought into the grounds. 

At the reception area in the main stand. 

Medical staff will be onsite during all meetings. The first-aid points are well signposted. 

There are discounts available through a variety of outlets including students. Please see the promotional information being distributed to Student Unions at all Universities. 

There are no specific discounts available for OAPs but discounts are available through a variety of outlets including sports clubs and partnering pubs and clubs in Northamptonshire. 

Yes. Accompanied youngsters under 18 years of age are admitted free for General Admission for all rounds up until the final. There is a small charge for the Grand Final meeting. 

There are lower charges for hospitality packages for Under 18s throughout the Derby Festival. 

Towcester Racecourse is committed to safeguarding the well-being of all visitors and ensuring that the best possible day out is had by all. As part of this, we are committed to reducing any social harm caused by the excessive consumption of alcohol. Anyone deemed to be under the influence of drink or drugs may be refused admittance to Towcester Racecourse. 

Anyone lucky enough to appear to be under the age of 25 may be asked for photo ID when purchasing alcohol. Anyone who appears to have consumed too much alcohol may be asked to leave Towcester Racecourse, but will be cared for responsibly by the Raceday Team. Anyone with concerns over the safety or well-being of themselves or anyone else at the Racecourse should voice their concerns to the Racecourse reception or find a member of the Raceday team. Drink responsibly and have a great day out. 

A full list of prohibited items are listed in the Ground Rules. This includes the following items: knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety